Frequently Asked Questions

Everything you need to know about your Cardboard Hero gear.

What is the average shipping time for orders?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.

How can I return or exchange an item?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund or exchange.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials sustainably sourced?

Yes, at Cardboard Hero, we prioritize eco-friendly fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.

How should I care for my Cardboard Hero apparel?

To maintain the quality of your garments, we recommend machine washing cold with like colors and tumble drying on low or air drying whenever possible.